Rejected load in Toronto.
A load refused at a Toronto DC costs you in two ways at once: detention accrues while the trailer waits, and the re-delivery window closes while the receiver moves on. The fix is speed — a crew to the trailer, rework at the tail (restack, relabel, re-wrap, swap pallets), and the receiver re-appointment handled for you. The rework is priced per pallet; the real cost of waiting is the detention clock, which is why the rescue desk moves in the window, not the day.
What moves the number: how many pallets need rework, whether a pallet swap is required, how tight the re-delivery window is, and how far the trailer sits from a certified floor.
Answered straight.
What does a rejected load cost me?
Mostly detention and a missed delivery — both clocks that run while the trailer waits. The rework is a per-pallet number quoted firm; the expensive part is time, which is why moving fast is the whole game.
How fast can you rework a rejected load?
The Rescue Desk is built for the window. Tell us where the trailer sits and how hot it is, and we tell you straight whether we can hit the re-delivery window before you commit.
Who handles the receiver re-appointment?
We do — the part everyone dreads. The desk works the DC's receiving calendar while the crew works the pallets.