Rejected load? The rescue desk is open.
A refused trailer is a position bleeding money — detention ticking, a re-delivery window closing, a receiver who has already moved on. One desk runs the whole play: crew to the trailer, rework at the tail, re-appointment, re-delivery.
We handle the receiver re-appointment. You don't chase the DC's receiving calendar — the desk works the window while the crew works the pallets.
- 01 Intakefour steps below — where the trailer sits, what bounced
- 02 Crew + quotea dispatcher reviews the spec, quotes the rework, books the crew
- 03 Reworkrestack · relabel · re-wrap at the trailer tail
- 04 Re-deliverback through the receiver's window, paperwork clean
Coverage — GTA dispatch
- TORONTO
- MISSISSAUGA
- BRAMPTON
- VAUGHAN
- MARKHAM
- SCARBOROUGH
- ETOBICOKE
- MILTON
Coverage shown = dispatch target area, confirmed on every quote · the phone line prints the day it rings, not before
Rescue intake — four steps
STEP 1 OF 4- ① The situation
- ② Contact
- ③ The load
- ④ Review
The desk has it.
Your reference is —. Keep it — every callback and document quotes it.
- ①dispatcher review is next — watch your mobile
- ②more photos help: text them to your dispatcher with your reference once they reach out
- ③while you wait: the Rejected-Load Playbook — what to lock down in the first 60 minutes
Steps 1–2 reach the desk the moment you finish them — a dropped connection at step 3 still gets a callback
Rejected-Load Playbook — the first 60 minutes
What to photograph before a single pallet shifts. What to get in writing from the receiver — and from whom. How detention actually accrues. The call order that saves the re-appointment. Built from crew experience on GTA docks, written to live folded in a cab.
- FORMATOne-page checklist — prints clean, black on white
- SOURCESCrew experience + public receiver standards — zero invented stats
- ACCESSEmailed on submit — guidance, not a guarantee