Reverse logistics.
The returns flow run backwards: received, inspected, graded, and routed back to sellable stock, repair, or disposal — documented either way. The half of every season nobody plans for until it's a mountain.
Quoted firm. No mystery math.
The same structure we quote every customer. Real rates publish here when our rate data goes live; until then, every quote is firm and in writing before work starts.
A job that came in as 'receive 240 loose packages' and grew, mid-thread, into barcode-per-order and a multi-year storage tail. Returns and their scope grow the same way — we version the disposition as it changes so the count always matches the work.
Four steps, one desk.
Returns arrive
Received and counted against your expectation.
Inspect & grade
To your rules — sellable, repair, or scrap.
Route
Back to stock, to repair, or to documented disposal.
Report
Counts and disposition you can trust.
Reverse Logistics, answered straight.
Do you process returns / RMAs?
Yes — received, inspected, graded, and routed to sellable stock, repair, or disposal, documented at the unit level where you need it.
What happens to unsellable returns?
Documented disposal or recycling, with the records to back it — or routed to repair if that's your rule.
How is reverse logistics priced?
Per unit or carton for receive-and-grade, with routing and disposal as separate lines, quoted firm.
Freight rarely needs just one thing.
Tell us what's moving — quote in under a business day.